Certificate IV in Hospitality SIT40422-01 | TAFE NSW (2024)

OverviewAbout this course

Step up to a supervisory or team leader role in the fast-paced and exciting world of hospitality. Confidently manage the day-to-day operations of a cafe, restaurant or hotel and lead a high-performing team through a successful service.

OutcomesWhat you'll gain

Learning outcomes

Through a mixture of theory and practical course work, learn to:

  • Work in a fast-paced environment

  • Prioritise responsibilities and think on your feet

  • Provide excellent customer service

  • Manage finances within a budget

  • Make the workplace safe from faulty kitchen appliances and spills on the floor

  • Lead and manage people, including overseeing a busy service

Course outcomes

Gain practical experience and develop specialist skills that give you an advantage in the job market.

  • A nationally recognised qualification at Certificate IV level

  • Leadership techniques

  • Confidence to oversee a shift from start to finish

  • Complete unit SITHFAB021 Responsible service of alcohol and SITHGAM022 Provide responsible gambling services, to be eligible for the Responsible Service of Alcohol (RSA) card and the Responsible Conduct of Gambling (RSG) card - cost of $97 and $45

  • Experience to craft a plan B, for example if a worker fails to turn up for a shift or the kitchen runs out of an ingredient

  • Developing business operation skills such as strategies to boost covers, help staff or improve customer satisfaction

  • Strong pathways to continued studies to enhance your career opportunities

SuitabilityIs this course right for you?

Entry requirements

Some courses require evidence of previous experience or study before you can enrol

  • There are no entry requirements for this qualification. You can enrol now.

Traineeship

  • Be employed in the hospitality industry as this course is delivered in the workplace??

  • Have a signed traineeship contract

Completion requirements

During your study you’ll need to provide your teacher with the following evidence:

Entry recommendations

To be prepared for this course, we recommend that you have:

  • Reached at least 17 years of age so you are able to work in the industry serving alcohol at the completion of your course after you turn 18

  • Identified if you have any cultural considerations around serving alcohol as alternate speciality units can be made available to facilitate course completion

  • Good communication skills

  • An interest in hospitality and working in a fast-paced, shift environment

  • The desire to work in a team

  • Capacity to purchase small equipment, such as a waiter’s friend and an apron

  • Numeracy and literacy skills at a Year 10 high school level

TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.

PathwaysFuture career and study options

Career pathways

Our graduates go onto roles like: bar/food and beverage supervisor or team leader, duty manager, food and beverage supervisor, front office supervisor, housekeeping supervisor, gaming supervisor and shift manager.

Licensing

Liquor & Gaming NSW regulates the liquor industry in NSW. TAFE NSW is approved by Liquor and Gaming NSW to deliver RSA, RCG, ARCG and Licensee/Advanced Licensee courses. At the completion of your course, present your interim RSA/RCG certificates to Service NSW to get your competency card that permits you to work in the industry serving, selling or supplying alcohol. Please refer to the Liquor & Gaming NSW website for more information and for current costs. Recognition of NSW RSA and RCG competency in other jurisdictions: Responsible service of alcohol legislative and knowledge requirements differ across borders. Check with the relevant state authority to see if your NSW RSA and RCG competency is recognised.

Study pathways

Take your study further with other courses offered at TAFE NSW:

Previous study2 Courses

Begin here to gain experience and confidence in this study area.

  • Certificate II in Hospitality
  • Certificate III in Hospitality
Further study3 Courses

Advance your skills to take your career to the next level

  • Diploma of Hospitality Management
  • Advanced Diploma of Hospitality Management
  • Bachelor of Business
Related study3 Courses

Strengthen your expertise and gain specialist skills to expand your employability.

  • Certificate II in Cookery
  • Certificate III in Commercial Cookery
  • Certificate III in Catering
Your experience counts

At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

UnitsUnits taught in this course

Courses are made up of a combination of both core and specialty units. In the Certificate IV in Hospitality qualification, you’ll need to successfully complete 21 units of competency, including 9 core and 12 speciality units.

Please note, not all specialty units are offered at every TAFE NSW location. It is highly recommended that you check with your preferred campus for information about the specialty units offered at that location.

Core units - 9

Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.

  • Work effectively in hospitality serviceSITHIND008

  • Enhance customer service experiencesSITXCCS015

  • Manage conflictSITXCOM010

  • Manage finances within a budgetSITXFIN009

TAFE NSW servicesFacilities and support

TAFE NSW provides support services across all campus locations and online. Whatever your needs or circ*mstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

  • TAFE NSW Disability Support Service

  • TAFE NSW Language, Literacy and Numeracy (LLN) support

  • TAFE NSW Aboriginal Support; Learner support (ABE)

  • TAFE NSW Careers, Counselling and Pathways Service

  • TAFE NSW Libraries

  • Scholarship programs – be supported as you explore your talents and fulfil your potential

  • Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home

  • LinkedIn Learning –an online resource which offers innovative courses and tutorials to improve your personal and professionalskills

  • Student associations – get social with our student community

Study optionsFind a location to enrol

Certificate IV in Hospitality SIT40422-01 | TAFE NSW (2024)

FAQs

What level is Certificate IV in Australia? ›

AQF Level 4 – Certificate IV.

What is a Level 4 Diploma in hospitality management? ›

CTH Level 4 courses combine practical career-based elements with a number of essential management disciplines that will be invaluable as the individual's career progresses. The course therefore provides the practicality needed for the workplace with the theory needed to advance in management roles and in education.

What is the difference between Certificate IV and Diploma in Australia? ›

A Diploma is a nationally recognised educational qualification located at Level 5 of the AQF. This means that it's a step above Certificate IV (Level 4) and a step below an Advanced Diploma (Level 6). Studying a diploma equips you with specialised knowledge and skills in a specified field or profession.

How long is a hospitality course? ›

Introduction. In a nutshell, Hospitality Studies provide students with theoretical knowledge as well as practical skills to achieve a National Certificate upon the completion of the 3 year course.

What is a certificate IV equivalent to? ›

A Certificate IV is generally accepted by universities to be the equivalent of six to twelve months of a Bachelor's degree, and credit towards studies may be granted accordingly.

What is a level 4 certificate equivalent to? ›

A Level 4 diploma is equivalent to the first year of a bachelor's degree program. It is a valuable qualification that demonstrates a high level of knowledge and skills in a specific field. This diploma can open doors to various career opportunities and further education options.

What is a Level 4 hospitality description? ›

Qualification Description

This qualification provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.

What is a hospitality qualification? ›

Institute of Hospitality qualifications

These qualifications provide: The knowledge required for leadership and management. Specialist business and management skills. Appropriate Continuing Professional Development. Updated professional business knowledge.

What are the four 4 fields in hospitality industry? ›

The Four Sectors of the Hospitality Industry
  • Food and Beverage. Most commonly known as F and B, the food and beverage industry is the largest sector of the hospitality industry, estimated to bring in around 50% of all meals eaten in the US today. ...
  • Travel and Tourism. ...
  • Lodging. ...
  • Recreation and Entertainment.
Mar 8, 2023

What is better, a certificate or a diploma? ›

Despite the resemblance, a certificate program will generally be shorter and can be completed in a matter of months. As a result, it requires fewer credits. On the other hand, a diploma program takes about two years to finish. As such, it tends to gravitate towards a more thorough approach to a specialized subject.

Which is better diploma or degree in Australia? ›

Diplomas, with their vocational slant, are often appreciated by employers seeking candidates with hands-on skills and immediate applicability to specific roles. These qualifications showcase a candidate's practical expertise in a particular domain. Degrees, however, are often viewed with higher academic prestige.

What is certificate III or IV Australia? ›

Certificate IV builds upon the foundational concepts of Certificate III and offers more in-depth knowledge and advanced skills. It's suitable for individuals seeking roles with increased responsibility and autonomy.

Is a hospitality certificate worth it? ›

Overall, having a hospitality certification can help recipients become more competitive in the job market, get promotions, or transition to a new segment of the industry.

What is the highest paying job in the hospitality industry? ›

The Highest Paying Jobs in Hotels/Resorts
  • General Manager.
  • Director of Sales.
  • Director of Housekeeping.
  • Chief Engineer.
  • Food and Beverage Director.
  • Director of Finance.
  • Director of Security/Facility Operations.
  • Executive Chef.

Which hospitality course is best? ›

These hospitality management courses include training on effective marketing strategies and sales techniques in the hotels sector.
  • Revenue management hospitality learning course. ...
  • Sales manager hotel hospitality training course. ...
  • Introduction to hotel marketing: Professional hospitality certificate online course.
Jan 29, 2024

What are certificate levels in Australia? ›

Table 7: Conversion of Australian Qualifications Framework volume of learning to hours
QualificationVolume of learningHours
Certificate I0.5 – 1 year600 – 1200 hours
Certificate II0.5 – 1 year600 – 1200 hours
Certificate III1 – 2 years1200 – 2400 hours
Certificate IV0.5 – 2 years600 – 2400 hours
4 more rows

What is level 5 qualification in Australia? ›

Higher education AQF levels
AQF levelQualificationDegree level
7Bachelor DegreeUndergraduate
6Associate DegreeUndergraduate
6Advanced DiplomaUndergraduate
5DiplomaUndergraduate
8 more rows
Feb 24, 2023

What is a Level 4 certification? ›

In many countries, NQF Level 4 typically represents a secondary education qualification or vocational training qualification that is equivalent to a certificate or diploma. This level of qualification usually signifies a basic understanding of a subject area and the acquisition of foundational skills and knowledge.

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